<?php

namespace Modules\Crm\Entities;

use App\User;
use Illuminate\Database\Eloquent\Model;

class CrmCallSession extends Model
{
    protected $table = 'crm_call_sessions';

    protected $guarded = ['id'];

    public static function outcomes(): array
    {
        return [
            'answered' => __('crm::lang.outcome_answered'),
            'no_answer' => __('crm::lang.outcome_no_answer'),
            'busy' => __('crm::lang.outcome_busy'),
            'wrong_number' => __('crm::lang.outcome_wrong_number'),
            'callback' => __('crm::lang.outcome_callback'),
        ];
    }

    public function queue()
    {
        return $this->belongsTo(CrmCallQueue::class, 'queue_id');
    }

    public function phoneFollowUp()
    {
        return $this->belongsTo(CrmPhoneFollowUp::class, 'phone_follow_up_id');
    }

    public function user()
    {
        return $this->belongsTo(User::class, 'user_id');
    }

    public function assessment()
    {
        return $this->hasOne(CrmCallAssessment::class, 'call_session_id');
    }

    public function callLog()
    {
        return $this->belongsTo(CrmCallLog::class, 'call_log_id');
    }
}